Shipping, Delivery and Returns information:
We don’t stop at just having the best prices. We also offer some pretty fantastic service. We can deliver almost anywhere in South Africa if you place an order on our site. Our limitations are based on our courier-partner’s reach.
You click, we ship, with none of the frantic crowds, crazy drivers, and vanishing parking spaces.
You’ll often find that, between rising petrol costs and car guards, shipping will be cheaper than going to a store. Especially if you take your valuable time into account.
Online shoppers also benefit from our 7 Day Peace-of-Mind Policy:
We know that buying awesome things on the internet is worrying, because you don’t get to see or touch what you’re getting beforehand. We’re aiming to get rid of that worry. We’ll pick up and refund you for any unused products that you thought looked ideal on the internet, but doesn’t really do it for you in real life. Just drop us a line within seven days of our delivery to you, and we’ll pick up any unused* products from you for free and refund you when it gets back to our warehouse.
* ‘Unused’ means:
Physically undamaged.
Tags and marketing material attached.
In original packaging AND delivery packaging – ready for pickup.
We understand that sometimes things don’t go as planned — items may not be quite right, or issues can happen during delivery or use. Our returns and support team is here to help. Simply link to our ‘Log A Return’ page and fill in the relevant details for us to assist.